Media Summary: 0:00 - Introductions- Jim Sturm (Capillary) - Frank Hamlin (Tuesday Morning) and Sumit Kumar (Al-Futtaim) The second module sets up the programme. Clue Spotting. See what your customers see, through their eyes. Do you know McDonald's patented virtual restaurants where people can virtually meet up, order food and get it delivered to ...
Loyalty Masterclass Part 2 Evolution - Detailed Analysis & Overview
0:00 - Introductions- Jim Sturm (Capillary) - Frank Hamlin (Tuesday Morning) and Sumit Kumar (Al-Futtaim) The second module sets up the programme. Clue Spotting. See what your customers see, through their eyes. Do you know McDonald's patented virtual restaurants where people can virtually meet up, order food and get it delivered to ... Transformation is not an event. It is a process. In this second session of the P.I.L.L